Email us at info@ocgl.net
Email us at info@ocgl.net
Managed
Business Solutions
Managed IT Solutions
OPUS Consulting Groups, OPUSCare™ Managed IT Services provides unlimited “Exponentially Superior” support for your IT environment on a flat-rate fee. There are no hidden charges for overages. Our service is scaled up or down as needed to allow for changes in your environment.
We offer the flexibility of providing Managed IT Services, Managed Security Services, Co-Managed Services or augmenting your internal IT support team. We have an exceptional team of Professional Services specialists to help you with any project needs you may have. We are there whenever and wherever you need us.
We offer the flexibility of providing Managed IT Services, Managed Security Services, Co-Managed Services or augmenting your internal IT support team. We have an exceptional team of Professional Services specialists to help you with any project needs you may have. We are there whenever and wherever you need us.
As a Canada wide leading Managed IT Services Provider, we will maintain and handle any difficulties you may have within your IT environment and ensure your business continuity.
When you choose OPUSCare™, you are not just getting IT support and a Managed Service Provider, but also a partner with a team of IT professionals who can assist you with any IT issues you may be experiencing. We are more than simply an IT Support Company; we are a technology partner who can assist with everything from IT Support Services to IT consulting and industry-leading technology solutions. Our IT support team are available when you need them for IT support, remote assistance, cloud solutions, and business continuity.
One Stop Shop
Access to diverse expertise
Round-the-clock support
OPUSCare™ at your service from 05:30AM to 11:00PM Pacific Time 7 days per week, with real people answering the calls for support, whether it is end-user or Infrastructure. All service requests are entered into our ticketing system, where they are monitored and tracked to ensure a timely response and resolution.
OPUSCare™ uses the latest remote management and monitoring (RMM) tools to continuously monitor the health of your servers, applications, and network infrastructure. Giving you peace of mind knowing that a team of experts is always monitoring your IT environment they can immediately address ANY issues and keep your business running.
We manage your backups for servers, server applications and SaaS applications. A daily check of the backup logs and remediation ensures that data isn’t lost. Every quarter, we also test the media and provide a detailed quarterly report. Additional services include full disaster recovery services as well as Business Continuity and Disaster Recovery documentation. We are standardized on DATTO and VEEAM as our partnered Data Protection Solutions.
One of the most common areas used by cyber criminals is unmanaged patching practices which leaves open known vulnerabilities for them to leverage in compromising systems. With OPUSCare™ Managed IT Services, your servers, workstations, laptops and network devices will be maintained at the most up to date patching levels, addressing any potential vulnerabilities.
OPUSCare™ manages all Active Directory user account-related activities including account creation, deletion, security access, account lockouts, and password resets. We also provide you with onboarding and offboarding processes enforced with Standard Operating Procedure guides. Licensing assignment for applications is also included in this process.
OPUS uses SOPHOS Managed Detection and Response Security Services in all our OPUSCare™ Managed IT Services client environments. This ensures you have 24x7x365 eyes on your environment. This proactive service constantly checks your environment for any unwanted activity and more importantly, if anything is detected it is identified and blocked, the affected device or service is quarantined, you as the client are notified and the issue is remediated then released back into the environment. You get a detailed report detailing the who, what, why and when of any attempt to compromise your environment. In the unlikely event a security update was not applied, this service provides a backstop to prevent the devices or accounts from becoming compromised.
This service gives you peace of mind at 3:00AM on Christmas Day when you are resting and shouldn’t be thinking about who is trying to break into your systems.
How is your IT performing? Our reports answer just that, providing insight into your operations — infrastructure performance, asset inventory, service desk efficiency, utilization, trending, and more.
Stop worrying about technology and get to what matters, your business. Our #1 objective is to take away your IT pain so you can focus on what you do best. Regardless of whether you have no internal IT support or have a full IT department, we can keep your IT at its optimum 24/7. Just like we’ve done for our clients for the past 22 years.
Our OPUSCare Managed IT Services let you outsource the daily grind of managing your IT. In other words, we maintain and resolve any issues you have with your servers, network, workstations, users, and, most importantly, your data.
Monthly you will receive in the email an executive report detailing the highlights of last month’s activities and performance metrics.
Once every quarter, your account manager and a senior technical team member assigned to your account will present a review of the past quarter’s activities, as well as discuss initiatives for the next quarter. Trends are analyzed and discussed with you and recommendations for addressing various best practice standards for improvement.
As your business continues to grow, we will monitor the number of users, devices and all the licenses associated with your estate and make sure you are always in compliance and ready for the next stage of growth for your business.
Over time, equipment ages and requires replacement, one of the key reports you will receive is the current warranty status on the IT equipment deployed in your organization, helping you build an evergreen cycle to match replacement needs with budgetary concerns.
At OPUS Consulting Group Ltd., we analyze what is necessary and match our services to your company’s needs. Our major goal is to relieve the stress associated with your IT network, allowing you to focus on your business growth. To learn more about our managed IT services, please contact us at sales@ocgl.net.
Accelerate your systems and work more efficiently in a Cloud-first, Mobile-first Universe
Protect your Data from glitches, failures and errors
Increase productivity, guarantee cost-efficiency and grow your business
Managed IT Services are provided by an IT provider/partner for the purpose of handling all technology needs for your business. This means managing and monitoring all day-to-day business IT processes as well as providing other services such as cybersecurity, data backup, IT support, strategic planning and much more. Managed IT Services are meant to give you all the benefits of optimized IT but at a much lower, fixed monthly cost than hiring your own IT staff.
IT services and support are extremely specialized skills, and the personnel required to effectively manage these services is expensive to hire. For a small business, such a huge investment in IT professionals is extremely difficult to justify since you can count on outsourced IT to provide the same services but at a fraction of the cost.
Unoptimized IT can still provide value and benefit to its users but that doesn’t mean you are using it to its full potential. Your business technology can do a lot more if it is managed by a capable support and solutions team which will provide increases in productivity and larger returns on your technology investments
Our OPUSCare™ Managed IT services include our service desk that delivers live IT support, round-the-clock management of your IT networks, servers, applications, and more. We also offer in-depth reporting of your IT performance and strategic planning for further IT needs, and we carry out regular backups of your servers and server applications. To avail yourselves of our additional Managed IT offerings, please contact us to learn more, sales@ocgl.net
We offer backup services for your servers and applications, and we do a daily check of the backup logs to ensure you never lose any data. We also test the backups every quarter and provide a report. If needed, we can work alongside you to create Business Continuity and Disaster Recovery planning and documentation.
We can work with your internal IT staff to create a co-managed relationship addressing any deficiencies in resourcing or training you may have. For instance, our team will be on standby so we can attend to your IT needs when your staff is not available or on holiday. We can also provide project planning and services if your IT staff do not have the bandwidth for such things.
You never have to wait for your IT issues to be resolved if you have IT support. Our team is very responsive, and we’ll try to get your IT running smoothly again as soon as possible. You won’t face lengthy downtime and that will help you maximize your productivity.
OPUS Consulting Group provides product acquisition services for all our clients, Managed Services or otherwise, and represents many of the well-known technology brands as well as some of the world’s well-regarded products with industry awards for solving technology challenges. Our clients enjoy access to purchasing products through our private online catalog, customized to each client’s needs or by consulting with one of our professional account managers who are well versed in all our product lines.
OPUS Consulting Group is a top tier Microsoft Cloud Solutions Provider, we have access to all the Microsoft and Azure products and offer the best pricing to our clients.
1-866-800-OPUS (6787)